Warranty Policy

Warranty Policy

Warranty coverage varies by product and manufacturer. When a product includes manufacturer warranty coverage, the manufacturer sets the warranty terms, eligibility, timing, and claim requirements.

If you need help with a product purchased on greenroom.store, email customercare@greenroom-oc.com with your order number, product details, and photos if the issue is visible. We can help point you toward the correct manufacturer or review whether the issue is related to shipping, fulfillment, or a return request.

Damage from normal wear, misuse, improper care, or accidents is generally not covered by return or warranty support unless the manufacturer states otherwise.